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Outlook 2007 losing font-family declaration

Email clients are one of the pinnacle frustrations for web designers. The limitations are far greater than those of web browsers and you can always count on Microsoft’s Outlook 2007 being at the forefront of compatibility problems and bug issues. If you create emails that have to support Outlook 2007’s wonky Word rendering you may have noticed on occasion that your specified font-family disappears. There’s a few ways to fix this, but some are better than others.

Keeping code clean in the messy world of email newsletters

Obviously putting the font-family in the table or a surrounding div should do the trick, and it does for everything except Outlook 2007, for some reasons font-family declarations do not cascade. One easy but tedious way to fix this issue is to put inline styles all over the place. I don’t like this method, it makes it easy to forget sections of copy and it messy. I always especially avoid using inline styles on paragraph tags. You have have almost no control on the p tags anyway. Put everything you need in your td tags and leave your p tags clean.

So you might be thinking well then I’ll just add font-family declarations to all my td tags. Again this is slightly less messy, but still messy and our newsletters markup are awfully messy as it is. This is a place where you can use an embedded style. I know there are blanket rules like never user anything but inline styles, but this is not always the case, and blanket rules never benefit anyone. There are places for embedded styles, and they are even required in some cases for optimal cross client compatibility as I wrote about in “Outlook 2007, inline styles, and links“. The thing you must always remember when using embedded styles is that other email clients like Gmail are going to ignore them completely, so build in redundancies.

Style the table data

The fix is simple, you only need to declare your font-family twice. Use an inline style once in your table.

<table border="0" cellspacing="0" cellpadding="0" style="font-family:font-family:Verdana, Geneva, sans-serif;">

At the top of your page add this to your embedded style.

<style media="all" type="text/css">
td {
     font-family:Verdana, Geneva, sans-serif;

Now you have made Outlook 2007 happy and given every td in your email newsletter a font-family. When the embedded style is stripped in other clients like Gmail you are still keeping the client happy, because other clients won’t ignore the font-family in the table tag and it will actually cascade throughout the document.

7 Comments to “Outlook 2007 losing font-family declaration”

  • AJ

    Wow this helped me a lot – one thing though, in your sample you wrote “font-family” twice – so it won’t work for people just cutting and pasting.

    again, thanks!

  • Nick Frost

    Thanks for the tip. Was looking for a fix to outlook showing times new roman for a newsletter i’m working on – and i’m pretty sure this is it.

  • Marie

    It didn’t work for me at all… Still Times new roman everywhere…

  • John Vorwerk


    we are trying to fight exactly the same problem in our Emlun newsletter software. The problem is also that almost any program, including most web-based HTML Editors and Microsoft Expression, will assume Arial to be the default font.

    Outlook appears to be the only program that appears to be glued to Times New Roman (who uses that font, anyway?).

    Always my best,