Okay, here we go again with more great news from Microsoft. For anyone following my blog for the past week or so, or Xbox Live’s Major Nelson’s blog, then you know that due to the very long outage over Christmas (or intermittent outage as Microsoft claims) Microsoft will not be refunding us, but instead giving us a game of their choice.
I won’t go on about the details, you can read that in my previous posts titled “Xbox Live, what are we paying for? Could the tides change?” and “Xbox free arcade title announced“. Now today it has been announced on Major Nelson’s site that we have a whole five days to download this title. How is this compensation for an outage? I think they should have given us nothing; it probably would have generated less negative feedback than this. As one poster mentioned in a previous entry here, what about the people with the red ring of death? Or the ones that are away this week? Or… the ones who just don’t know. There is little to no advertising of this free game. Wow, some compensation. This is just to appease the angry hoards and I don’t think its working.
Undertow, the temporarily free and previously released game is also the Arcade game of the week. This has also upset some users who look forward each week to Wednesday’s new Arcade game. People are also still asking about what to do if they already have Undertow. Major Nelson posted in the comments section that people can call Xbox support, but obviously lots of people haven’t read that and will thus miss out. Couple this with the fact that many users are still having trouble connecting to live and that this very game is giving errors to some people when they attempt to download it and you have a sad state of affairs. Now if only the PS3 could get in gear and get some good games out.
Read more comments on Major Nelson’s post.